CUSTOMER SUPPORT

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Announcements

A new version of FAVORITE is available that supports individual commodity contracts out to 2019. Please download and run PINBLD83.EXE (or higher) to install it.

Minn Wheat (MW) is now only traded electronically. we are using pit historical prices to create history back to 1981 for it.

Useful Files Available For Download

ex_redo.exe	Light History contracts eventually fill up Metastock folders, this program will clean out all expired contracts (giving you the chance to save them) and install a complete set of currently active contracts.
forexint.exe	Download and run this small program to install script files that will store the Lending/Borrowing Rates for 14 countries in the folder \DATA\FOREXINT and \MS\DATA\FOREXINT.
convert2csv.exe	If you did not select the CSV Option when installing Pinnacle Data, then download this little program to anywhere on your hard drive and run it to convert your script files to CSV format.
add_rollout.exe	This install file will install an alternate program called ROLLOUT to your system, use this if our ROLL program does not print properly.
webinfo.txt	This document describes how to "manually" go to our web site and download individual update files and merge them into your data
fixnycmp.exe	The NYSE recently changed the way their NY Comp Index was computed, this program will convert the historical data to the new method.
wget.exe	Some virus checkers are deleting this file thinking it contains a virus. If this has happened to you please download this file into the \PINNACLE folder and "tell" your virus checker to leave it alone!
manual.doc	Our latest manual as of 4/14/2012 includes new breadth data for 8 new indices.

Download Updates

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